Our Vision

Our Vision is drawn from a few key fundamental elements. These are best reflected in our Company Values and Mission Statement.

 

Company Values

Robertson Heating Supply was founded in 1934 by John Robertson. Robertson Kitchen and Bath Galleries are a division of Robertson Heating Supply. The business is in its third generation of family ownership and has become an industry leader by maintaining five key company values:
 

1. Integrity:  Excellence in business demands integrity and respect.

 

2. Quality Service:  We provide quality service that exceeds our customers' expectations.

 

3. Innovative and Progressive:  Our approach to our customers and employees facilitates innovative solutions and progressive policies.

 

4. Excellent People:  Our team of well-trained, empowered employees adds value to our business and the service we provide to you.

 

5. Profitability:  Business growth through fairness and honesty.
 

Mission Statement

"To be an innovative team of professionals, build on integrity with customers and employees while providing "Value Added Services That Satisfy" at a fair profit."
 

Service That Satisfies

The Robertson Heating Supply slogan says it all:  "Service That Satisfies."  We do everything we can to service our customers at the highest possible level.  Whether you are a plumbing or heating contractor, a residential rebuilder or remodeler, or a homeowner in our retail Showrooms, we have both the products and service to meet your needs.

Our satisfied customers throughout Ohio, western Pennsylvania, and Michigan have come to rely on Robertson's excellent service.  Thorough training is a company-wide philosophy, and employees are encouraged and empowered to provide the highest level of service possible. At Robertson Heating Supply and Robertson Kitchen and Bath Galleries, we ensure that our personnel are versatile, professional, and able to meet your specific needs.